The Secure Product Manager Blog
The Feedback Loop: Creating Systems for Continuous Improvement
By: Judith Kwentoh Published on: 08/06/2025The concept of a feedback loop might sound straightforward, but its execution is anything but simple. A well-designed feedback loop ensures that every piece of customer input becomes a valuable asset in refining and enhancing your product. It's about closing the gap between what the users expect and what your product delivers.
Customer FeedbackProduct StrategyContinuous Improvement
Customer Feedback Serves as a Compass Pointing to Organisational Development and Profitability
By: Judith Kwentoh Published on: 03/06/2025Customer feedback is invaluable for organisations seeking growth, development, and profitability. This newsletter explores how customer feedback influences product improvement, innovation, competitive advantage, customer loyalty, cost reduction, and market insights.
Product ManagementCustomer Feedback
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